Delivery

We aim to deliver goods to you within the time indicated by us but we cannot give an exact delivery date. We also may deliver the goods in several consignments but will not charge any extra delivery for this. If we have not delivered the goods within 30 days of expected delivery then you may cancel the contract. We will refund any money paid by you. In the unlikely event of experiencing any issues please contact us at customerservices@bluemaison.co.uk

We will acknowledge all questions or queries within a maximum period of 48 hours.

Shipping

Items will only be dispatched on business days (Monday to Friday) and you should expect delivery only on Business days (Monday to Friday). Please note Couriers typically only delivery on Business days (Monday to Friday). Any order received by bluemaison.co.uk is processed the following business day and we will endeavour to dispatch the order that same day. We reserve the right to change this policy without notice and offer no guarantee that we can accomplish this every day.UK mainland customers can expect their order to be delivered within 2-3 working days of dispatch. bluemaison.co.uk does not offer any guaranteed timeframe for delivery, these are guide times only. Most orders will require a signature at the time of delivery as proof of receipt. Any changes to our shipping policies will be duly documented herein.